Welcome to the City of Saint John’s One-Stop Development Shop with Click2Gov.

To enter the Click2Gov website and to agree to the Terms of Use please click here.


The City of Saint John maintains this website as a service to the public for the purpose of providing on-line information regarding the status of building permit applications within the City of Saint John. By using this site, you are agreeing to comply with, and be bound by the terms of use.

Building Permit Application Status Terms of Use Agreement

1. Acceptance of Agreement

You agree to the terms and conditions outlined in this Terms of Use Agreement ("Agreement") with respect to the One-Stop Development Shop’s website (the "Site"). This Agreement constitutes the entire and only agreement between the City (the "City") and you for use of the Site, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content and services provided by or through the Site. You agree to review the Agreement prior to using or gaining further access to the Site. The City may amend the Agreement from time to time without specific advance notice to you. The latest Agreement will be posted on the Site, and you should review the Agreement prior to using the Site. The City may immediately terminate the use of the Site by any User if that User has used the Site in any way contrary to the Agreement or the law or in any way that disrupts the Site. If you are dissatisfied with the terms, conditions, rules, policies, guidelines or practices of the Site, your sole and exclusive remedy is to discontinue using it.

2. Limited Right to Use

Notwithstanding the foregoing, and subject to the terms and conditions of this Agreement, you are hereby granted the right to access, view and use the Site for your personal, non-commercial use, and are granted the right to download, store, and print single copies of items comprising the Content for your personal, non-commercial use, provided that you maintain all copyright and other notices contained in such Content.

3. Editing, Deleting and Modification

The City reserves the right in its sole discretion to edit or delete any documents, information, forms or other content appearing on the Site.

4. Indemnification

You agree to indemnify, defend and hold the City and its officials, employees, agents and representatives harmless from any liability, loss, claim and expense, including reasonable lawyer's fees, related to your violation of the Agreement or use of the Site.

5. Disclaimer

The City provides the Site on an "as is", "as available", basis. The City does not make any express or implied warranties, representations or endorsements with respect to the Site including, but not limited to, warranties as to merchantability and fitness for a particular purpose, operations, non-infringement, usefulness, completeness, accuracy and reliability. Further, the City does not represent and warrant that the Site will be available or meet your requirements, that access will be uninterrupted, that there will be no delays, failures or errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and backup of your data, hardware and software and to take reasonable and appropriate precautions against viruses and other contaminating or destructive properties.

6. No Liability

The City is not responsible for and will not be liable to you or anyone else for any damages whatsoever, including any indirect, special, incidental or consequential damages, arising out of or in connection with your use, or inability to use, the Site, even if the City has been advised of the possibility of such damages.

7. Collection and Use of Personal Information

The New Brunswick's Right to Information and Protection of Privacy Act (the “Act”) (Right to Information and Protection of Privacy Actapplies to all information collected by the City on the Site. The information will only be collected, used and disclosed in accordance with the Act.

8. Third Party Sites

This Site may allow you to link to or from other third party sites ("the Other Sites"). The City does not operate or control the products or services offered by the Other Sites. The City does not review, endorse or approve the Other Sites and is not responsible for any Other Sites. You agree that linking to or using Other Sites is at your sole risk and that the City will not be responsible or liable for any damages arising from linking to or use of the Other Sites. All rules, policies (including privacy policies) and operating procedures of Other Sites will apply to you while on those sites and the City will not be responsible for information provided to you on the Other Sites.

9. No Harmful Use

You agree not to introduce into or through the Site any information or material which may be harmful to others. You warrant that information or material that you provide to the Site electronically through your access to or use of the Site does not infringe the rights of any person or entity.

Without limiting the generality of the foregoing, you shall not:

  • interfere with or disrupt the Site or computer networks connected thereto;
  • impersonate any other person or entity or make any misrepresentation or defamatory or libellous statements;
  • upload, post, transmit, publish or distribute any material or information to the Site which contains a computer virus or other code, files or programs intended in any manner to disrupt or interfere with the functioning of the Site;
  • use the Site in such a manner as to gain unauthorized entry or access to the computer systems or networks of others or attempt to gain unauthorized entry or access to any password-protected or restricted areas of the Site or the City's computer or network systems;
  • violate any law or regulation or any generally accepted Internet practice or interfere with any other Site user's ability to use the Site and any of the services or products provided on the Site;
  • forge, alter or modify in any way any of the agreements, policies or other information posted or accessible within the Site;
  • delete or revise any material posted by any other person or entity; or
  • manipulate or otherwise display the site by using framing or similar navigational technology.

10. Termination of Site Use

At the City's sole discretion, the City may terminate or refuse to permit the use of any services on the Site and of the Site by any person, for any reason and without notice.

11. Applicable Law

The Site and the Agreement will be governed by and construed in accordance with the laws of the Province of New Brunswick and the laws of Canada applicable in the province, without regard to conflict of law principles. Any claims, disputes or legal proceedings arising out of or in connection with the Site or the Agreement shall be brought solely in the courts of the Province of New Brunswick. You expressly submit to the exclusive jurisdiction of those courts to determine any claim, action or proceeding arising out of or in connection with the Site and the Agreement.

12. Expiry or termination of the Agreement

The provisions of this section and sections of this Agreement shall survive the expiry or termination of the Agreement for any reason.

13. General

The Agreement constitutes the entire agreement between the City and you regarding the use of the Site. The City's failure to insist upon or enforce any provision of the Agreement shall not be considered a waiver of such provision or of the right to enforce such provision. If any part of the Agreement is determined to void, invalid or unenforceable, the remaining parts will not be affected and will remain in full force and effect. To the extent that anything in or associated with the Site is in conflict or inconsistent with the Agreement, the Agreement shall take precedence.