Growth & Community Development Services


About One-Stop

The City of Saint John has a clear vision for a prosperous and sustainable community. That vision is detailed in PlanSJ. One way that our community will realize that vision is through the creation of the One-Stop Development Shop, a "one counter" approach to ensure the development and building permitting process for customers such as developers and other property owners is clear, consistent and efficient. This brings together the City's Planning, Building and Infrastructure service areas under one roof. It puts the right information and approvals in one place in a customer-centered way.

This project began under the leadership of Common Council in 2012 with the corporate realignment of City Services to create the Growth & Community Development Services Department (the GCDS).

Over the past year and a half, the "One-Stop" team has undertaken extensive consultation and research to develop the best way to meet the needs of our community. the focus is on collaboration with our customers - everyone from a developer building a large apartment building to a homeowner adding a new deck.


Growth & Community Development Services

One Stop Development Shop
(506) 658-2911
10th floor City Hall
PO Box 1971
Saint John, NB
E2L 4L1

Service Request Form

Service Request Form
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eg: 15 Market Square OR corner of Union and Germain
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