Performance Measures & Quick Facts

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Performance Measures

Service ObjectivesMeasureWhy Measure?
To support the delivery of arts, culture and heritage programs that enhance the quality of life in Saint John.
Citizen Satisfaction: Percentage of residents that believe that Saint John is diverse in culture and rich in arts.
Arts, culture and heritage have an impact on the quality of life and social well-being of a community; and they play a role in people’s decisions to move to the City or stay here. This measure is an indicator of how well the City is perceived to be promoting and supporting arts, culture and heritage.

Quick Facts