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Saint John Water


West Side South Bay Wellfield

All water distributed to homes on the City’s west side from the Saint John Water South Bay Wellfield is treated for safe consumption and meets the high level of quality legislated by Health Canada and the New Brunswick Departments of Health and Environment and Local Government. 

The west water supply comes from aquifers deep below the ground's surface at the site of the wellfield. As the water travels through the ground, it is naturally filtered through sedimentary rock and calcium-bearing minerals, which increases its level of hardness (concentration of minerals). Three large wells collect the water before it is pumped to the Spruce Lake Treatment Facility where it is treated with chlorine and sent through the distribution system to your home.

Saint John Water serves approximately 5,400 customers on the west side of the City.



In the News: 
Saint John Water is working with external experts to better understand why some west side customers have experienced leaking copper pipes

Common Q&As about the west side water

Tips and Solutions to dealing with hard water

 of the South Bay Wellfield Distribution System


2018 West Side Water Presentation to Common Council

Click here for PDF
Click here for video (Video Time 1:00:35 - 1:59:00)
Click here for Report to Council (January 29, 2018)


Saint John Water
(506) 658-4455
175 Rothesay Avenue