Transportation & Environment Services

Pay Parking Ticket

For your convenience, the Saint John Parking Commission has four easy ways you can pay your ticket.  View all parking violation fees.

The online payment system is unavailable at this time. 

Payments are accepted by mail, phone or in person (see below).

We apologize for any inconvenience this may cause.

Public Updates

December 31, 2018 - Update: Forensic Analysis Underway for Data Breach That Compromised Parking Ticket Payment System 

December 21, 2018 - City advises users of online parking ticket payment system of data breach


City of Saint John Payment Centre P.O. Box 1971 Saint John, NB
E2L 4L1

Note: Cheque or money order payments are accepted and should be mailed in an envelope with parking ticket included. Envelope may be dropped off after office hours by dropping your envelope with payment in the payment slot at the Payment Centre in the pedway Level-City Hall.


(506) 652-1960
Mon - Fri 8:30am - 4:30pm
Note: Pay your parking tickets over the telephone by VISA, MasterCard, or AMEX.


In Person:

Payment Centre Pedway Level-City Hall
Mon - Fri: 8:30 am - 4:30 pm
(Cash/Cheque/Money Order/Interac)


Dispute Process

If a parking ticket is in question, the person ticketed is able to dispute the ticket by completing the online complaint form. These forms are also available at the Saint John Parking Commission office or at the City of Saint John Payment Centre in the Shoppes of City Hall. For further convenience, a person is able to mail, fax or email a letter of complaint, referencing the ticket number and vehicle license plate along with an explanation of the nature of the ticket dispute.

The complaint must be received within 48 hours of the date of issue. The complaint form will be reviewed by the Supervisor whereby a decision will be made either to excuse the ticket or that the ticket is valid.

If the Supervisor deems that the ticket is valid and if the ticket holder still wishes to dispute the matter further, he/she may await the summons to attend Traffic Court. A trial date will be set and the ticket holder may present his/her argument for the Provincial Court Judge's ruling.

E-Mail Address:

Fax Number: 506-649-7938 

Saint John Parking Commission
(506) 658-2970
11th Floor, City Hall

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