Transportation & Environment Services

Performance Measures & Quick Facts

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Performance Measures

Service ObjectivesMeasureWhy Measure?
To support the efficient movement of motor vehicles and pedestrians through the transportation network.Citizen Satisfaction: Percentage of residents satisfied with the City’s management of traffic flow.

(Data is collected through the Citizen Survey)

Provides an indication of how well the City is delivering service to address mobility needs – ensuring that residents can arrive at their destination in the quickest way possible.
To support the safe movement of motor vehicles and pedestrians through the transportation network.

Accident Rate: Number of traffic related accidents involving motor vehicles and/or pedestrians. (Measurement will depend on data from the Traffic Division of the Police Force)

Decreasing or very low accident rates indicate how well the City is delivering service to ensure that the transportation network is safe for residents.
To improve the safety of the transportation network with the installation of traffic calming measures to reduce speed.Traffic Calming: Percent change in speed or traffic volume where traffic calming measures are installed.

Traffic calming measures are installed to reduce speed or volume. The change in speed after traffic calming solutions have been installed is an indication of how effective the service is at improving the safety of the transportation network.

Quick Facts

    • 64 signalized intersections
    • 9 signalized crosswalks
    • 23 flashing light devices
    • 1,037 kms of white & yellow lines
    • 1,395 directional arrows
    • 1,268 lane crosswalks
    • 690 lane stop lines