Performance Measures & Quick Facts

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Performance Measures

Service ObjectivesMeasureWhy Measure?
To ensure the timely collection of residential refuse and compost materials.Collection Effectiveness: Percentage of the time that residential household refuse and compost is collected on schedule as defined by service level standards and in compliance with the Solid Waste By-Law. This measure is an indication as to how well the service is collecting residential refuse and compost. Residential customers can expect by-weekly collection (or weekly depending on the neighbourhood) within an eight (8) hour shift.
To ensure the efficient collection of residential refuse and compost materials.Efficiency: Total operating costs for collecting residential refuse and compost per tonne collected.
Provides an indication of the costs associated with the collection of residential refuse and compost.

Quick Facts