Strategic Focus Areas

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• Implement Stormwater Management Strategy and Storm Drainage Design Criteria Manual.
• Implement a regular schedule of inspection and maintenance for stormwater systems.
• Conduct regular cycle of drainage system inspections and prioritize maintenance activities accordingly.
• Develop a comprehensive maintenance management system for stormwater infrastructure by stormwater drainage basin.
• Develop and implement an asset management program to ensure the effective life-cycle management of stormwater infrastructure.
• Enhance service to the public by prompt response to service requests, improved public education and ongoing communication.
• Produce storm drainage brochure to outline service levels, clarify responsibilities, and provide tips to minimizing flooding.
• Maintain a highly trained and qualified workforce by supporting the appropriate training and certification of employees.
• Identify service level standards and work with stakeholders to ensure availability