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Transit Survey



The primary objective of the ridership survey slated for the 7th through to the 16th of August, 2018 is to provide Saint John Transit with requisite data and information from its valued customers on ways to augment the transit experience. The survey will also propose service adjustments to existing routes and services based on collected data. We want to get closer to our most important stakeholders – the riders.

Ultimately, it’s the vision of Saint John Transit to develop a well-documented and detailed Tactical Service Plan which will see the fulfillment of MoveSJ, the strategic Transportation plan.  This will become a blueprint for outlining Key Performance Indicators (KPI’s), Proposed Service Adjustments, Projects, Route Performances, Customer Service, and any other key inputs gathered from the conduction of the survey.

Please click below to complete survey.  We appreciate your feedback.



Saint John Transit
(506) 658-4700
55 Rue McDonald Street
Saint John, NB
E2J 0C7

Service Request Form

Service Request Form
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eg: 15 Market Square OR corner of Union and Germain
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