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• Establish an east industrial water system.
• Establish separate industrial water rate structures based on “cost of service with sustainability”.
• Implement measures to support the efficient use of water.
• Develop and implement an asset management program to ensure the effective life-cycle management of the industrial water systems.    Enhance customer service by improving public education and communications.
• Demonstrate the effectiveness and efficiency of the industrial water service by measuring
• Improve by-law-enforcement to further protect the watershed.
• Maintain a highly trained and qualified workforce.