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Performance Measures & Quick Facts

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Performance Measures

Service ObjectivesMeasureWhy Measure?
To deliver an affordable public transit system that supports the efficient movement of people within the community.

Passenger: Subsidy per passenger.

This measure indicates if the investment of public funds into the transit service is in line with other comparable municipalities.
  Affordability: Subsidy per capita.This measure indicates show affordable the service is given the service models.

Quick Facts

  • 2.7 million passengers annually
  • 3.2 million passenger capacity
  • 29 Routes
  • 61 buses in the fleet
  • 10.43 years – average age of fleet
  • Construction of park and rides in 2009 – Spruce Lake, Golden Grove, Latimore Lake, Loch Lomond
  • 5 hand-buses transporting 2,000 passengers per month; 4 buses during peak and 2 buses during off peak
  • Service to 90% of inhabitants of Saint John
  • Service within 3 blocks of urban core
  • Service 6 AM to midnight on mains
  • Service 6 AM to 10 PM on feeder lines
  • Morning and evening service on ‘in city’ park and rides
  • Service to surrounding communities on a full cost recovery basis.
  • Comex Service – Hampton, Rothesay, Quispamsis, and Grad Bay-Westfield.
Transit Office

Saint John Transit
sjtransitcustomerservice@saintjohn.ca
(506) 658-4700
55 McDonald Street
Saint John, NB
E2J 0C7

Service Request Form

Service Request Form
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eg: 15 Market Square OR corner of Union and Germain
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Community Outcomes
Strategic Focus Areas
Performance Measures & Quick Facts
Operating Budgets