What is the Corporate Strategic Plan?
The Corporate Strategic Plan is one component of our planning framework. It provides the link between the broad based goals of the community, supported by Council’s priorities, and the actions required by the City of Saint John to help realize these goals. The strategies identified in the Corporate Strategic Plan provide direction to the corporation in the delivery of service — ensuring that the Administration is effective in meeting the needs of the community and that services are delivered in the most innovative, sustainable and efficient way possible.
Simply stated, the Corporate Strategic Plan is a roadmap that defines our commitment towards being a high performance public service — one that achieves the outcomes desired by our community in a cost-effective manner.
The Corporate Strategic Plan sets the direction for our organization through the identification of strategic focus areas, goals, and commitment statements.
Strategic Focus Areas: Enhancing Customer Service; Service Alignment; Productive Workforce; Infrastructure Management; Financial Stability; Demonstrating Accountability and Integrating Sustainability. These are the seven key administrative and operational areas where we will focus our efforts to improve our effectiveness and efficiency in serving the community.
Goals: These are the goals that will help us realize success in all strategic focus areas.
Commitment Statements: These are the initiatives that we will pursue to achieve our goals.
Some of the commitments we have made will be achieved during the next four years and align well with Council’s priorities. Others are longer-term challenges that our organization will address over time.