Boil Water Order -- Parts of Forest Hills


Forest Hills area:
Mountain View Civic Numbers 116 to 236
550 McAllister Drive (CARQUEST)
Mountain Road Civic Numbers 76 to 84
Vista Ridge, Candace Street, Lynn Avenue, Beverly Drive,
Kelton Street, Colter Court, and Kennington Street


A boil water advisory has been issued for the above addresses on the Saint John Water municipal water system.

What happened?

During the construction work near the Champlain Heights Pump Station the Contractor ruptured the line feeding water to the above noted areas of Forest Hills, causing these areas to have no water available.  Saint John Water crews then attempted to provide water via a temporary line.  Unfortunately, this temporary line did not provide sufficient water to the higher elevation areas of Forest Hills. 

In order to supply water, the repaired water main will have to be returned to service prior to confirmation that the line has been successfully disinfected.  The safety of the drinking water therefore cannot be guaranteed at the moment. For this reason a boil water advisory has been issued. This notice is being hand-delivered to affected users prior to the line being put back into service.

The above noted areas of Forest Hills will not have water available for periods of time during the day tomorrow, April 11, 2013.

Please share this information with all the other people who drink this water, especially those in the affected area who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand.

What should you do?
What is being done?

We are evaluating all available information and working closely with the Department of Health and the Department of Environment. We will inform you when you no longer need to boil your water.

For more information, please contact Nicole Taylor, Operations Manager, or Kendall Mason, Deputy Commissioner, Saint John Water at 506-658-4455.

i_rc_customerserv_ques Media Inquiries

Corporate Communications
City of Saint John
11th floor, City Hall
(506) 649-6008