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Access to City Facilities | Online Services and Payment Options
Free Community Mask Program | City News Releases | Coronavirus Resources

Please continue to follow the Government of New Brunswick and Government of Canada websites for the latest updates and information. If you are experiencing any symptoms of the COVID-19, contact Tele-Care 811 to speak with the Public Health representative. In the event of an emergency or severe symptoms, please call 911 and notify the operator of your symptoms. If you have returned from international travel (including the United States of America) on or after March 13, 2020, you must self-isolate for 14 days and follow these measures.
City of Saint John Facilities Public Accessibility

The public is reminded to observe physical distancing, proper hygiene and all signage. As part of the collective effort to slow the spread of COVID-19, the City has taken extra precautions. All of our employees have been given preventative information and follow provincial safety protocols to protect themselves and the public.

City of Saint John Recovery Plan: Reinstated City Services - May 28, 2020

City Hall, Cashier's Office
Open Monday - Friday | 8:30 a.m. - 4:30 p.m.
Common Council Meetings 
Committee Meetings
Held virtually.
Follow live online: 
Municipal Operations/Saint John Water
175 Rothesay Avenue
Open Monday - Friday | 8:30 a.m. - 4:30 p.m
Customer Service 24/7: 658-4455 |
One Stop Development Shop
(Building Permits and Development)
Online Services
In-person, by appointment only. 658-2911 or
Parks and Recreation
171 Adelaide Street
Open Monday - Friday | 8:30 a.m. - 4:30 p.m  
Saint John City Market Open Monday - Friday | 7:30 a.m. - 6:00 p.m.
Open Saturdays | 7:30 a.m. - 5:00 p.m.
Saint John Parking Commission
11th Floor, City Hall
Open Monday - Friday | 8:30 a.m. - 4:30 p.m.
Ticket payments are paid at the Cashier's office on Level M.
 Other Facilities and Amenities
Arenas The Charles Gorman, Hilton Belyea, and Peter Murray are closed for the ice season. The City of Saint John has opened the Stewart Hurley Arena for an exclusive license until the end of September. Please contact Andy Bezeau at (506) 607-4180. The City will not be booking ice at this facility.
Beaches As of September 8, 2020 - Lifeguards will no longer be available at City beaches
Buses (Saint John Transit) Schedules and Routes
50% of regular seating capacity. Masks required. 
Canada Games Aquatic Centre Open. For updates, visit the Aquatic Centre Facebook page and website.
Dog parks *Open from dawn until dusk.
Parks and trails *Open from dawn until dusk.
Playgrounds *Open from dawn until dusk.  
Skate parks *Open from dawn until dusk.  
Splash pads As of September 8, 2020 - Closed for the season
Sport fields Select sports fields available for game play.
* Use at your own risk. Users are asked to practice physical distancing, wear masks if this is not possible, and use hand sanitizer or wash hands before and after using equipment.
TD Station Visit the TD Station website for updated information.
 Online Services and Payment Options
 The City offers the following online, email and phone services:
 One Stop Development Shop: Building Permits and Development
 Saint John Water Payments
 Saint John Parking Commission Payments
 Watch Common Council meetings
  | (506) 658-4455

Virtual City Services and Support

City of Saint John Online Services and Payment Options

Permits & Approvals and Development Support  

(One Stop Development Shop) 

Planning Advisory Committee and Heritage Development Board Meetings (now virtual - find out more)


Helpful Links

Renewed and Revised Mandatory Order COVID-19 (issued April 24)

Guidance Document - Public Health Measures during COVID-19 Recovery

For a list of the most recent updates and restrictions that have been lifted under the emergency order, click here.

Provincial number for questions & to report non compliance: 1-844-462-8387 (during regular business hours)

After hours, call the Saint John Police Force non-emergency line: 648-3333

New Brunswick Coronavirus website

Public Health Agency of Canada - Coronavirus website

Government of Canada Economic & Financial Support

New Brunswick Workers Emergency Income Benefit

How and when to self-monitor, self-isolate and isolate

COVID-19 Self-Assessment

Mental Health and Coping During COVID-19

Stay informed with City updates

Twitter: @cityofsaintjohn 
Facebook: @cityofsaintjohnNB
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