Saint John Water

Water Payments

For your convenience, the City of Saint John provides you with a number of options to pay your water bill.

   1. By Mail:

      Cashier's Office
      City of Saint John
      PO Box 1971
      Saint John, NB  E2L 4L1 

   2. Online Financial Institution

      Bank of Montreal
      Bayview Credit Union
      National Bank of Canada
      President's Choice Bank
      RBC Financial Group
      TD Canada Trust
   3. You will be transferred to the Service New Brunswick site*
       where your payment data  will be collected and processed.
       Service New Brunswick maintains certification confirming that
       its site satisfies the Payment Card Industry Data Security
       Standard. The latter is the generally accepted security
       standard applicable internationally to payment card use.

       *The legitimate website address where payments
       are entered is

   4. Phone

      1-888-762-8600 (VISA, MasterCard & AMEX)
      Mon - Fri: 8:00 a.m. - 7:30 pm (Effective September 14, 2015)
      Saturday 9:00 a.m. - 1:00 p.m.

   5. In Person

      Pedway Level-City Hall
      Mon - Fri: 8:30 a.m. - 4:30 p.m.
      (Cash/Cheque/Money Order/Interac)

      Service NB
      15 King's Square North
      Mon - Fri: 9:00 a.m. - 5:00 p.m. (Effective September 14, 2015)
      Sat: 9:00 a.m. - 12:00 noon
      (Cash/Cheque/Money Order/Interac)
      (VISA, MasterCard & AMEX)

Pre Authorized Monthly Flat Rate Payments Form
Pre Authorized Monthly Metered Rate Payments Form
Pre Authorized Full Amount Due Date Payments Form

Please return the completed application along with a void cheque to:

Fax: (506) 649-6003
Mail: Billing & Collections, City of Saint John, PO Box 1971, Saint John, NB, E2L 4L1 
In Person: Finance Department, 9th Floor, City Hall, 15 Market Square, Saint John, NB