Water Payments

For your convenience, the City of Saint John provides you with a number of options to pay your water bill.

Financial Institutions

Bank of Montreal
Bayview Credit Union
National Bank of Canada
President's Choice Bank
RBC Financial Group
TD Canada Trust


Please click the link below and you will be taken to our third party automated Water Payment service, which is hosted by Paymentus.

You will be transferred to the Paymentus site* where your payment data will be collected and processed. Paymentus maintains certification confirming that its site satisfies the Payment Card Industry Data Security Standard. The latter is the generally accepted security standard applicable internationally to payment card use.

*The website address where One Time water payments are entered is

*The website address where the Customer Portal is to create an account to pay your bill or schedule water payments is https://ipn.paymentus.com/cp/sjup


Cashier's Office
City of Saint John
PO Box 1971
Saint John, NB E2L 4L1 


For payments, 24 hours a day, 7 days a week

(866) 819-0154

For questions, please call

(506) 635-2013
Mon - Fri 8:30am - 4:30pm.

In Person

Pedway Level-City Hall
Mon - Fri: 8:30 a.m. - 4:30 p.m.
(Cash/Cheque/Money Order/Interac)

Pre-Authorized Payments

Pre Authorized Monthly Flat Rate Payments Form
Pre Authorized Monthly Metered Rate Payments Form
Pre Authorized Full Amount Due Date Payments Form

Please return the completed application along with a void cheque to:




(506) 649-6003


Billing & Collections
City of Saint John
PO Box 1971
Saint John, NB
E2L 4L1

In Person:

Finance Department
9th Floor, City Hall
15 Market Square
Saint John, NB

Resources Icon
Environment Canada (Water)
Frozen Pipes - What to do
Saint John Water Annual Reports
Approval to Operate