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Saint John Water

Strategic Focus Areas


  • Work collaboratively to achieve advanced treatment of potable water to ensure an adequate supply of quality drinking water for the community.
  • Implement measures to support the efficient use of water and to ensure customers are receiving potable water at a fair and equitable rate.
  • Develop and implement an asset management program to ensure the effective life-cycle management of the drinking water system.
  • Enhance customer service by improving public education and communications.
  • Demonstrate the effectiveness and efficiency of the drinking water service by measuring and reporting on performance results.
  • Maintain a highly trained and qualified workforce by supporting the appropriate training and certification of employees.
  • Improve by-law-enforcement to further protect the watershed.