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south bay wellfield - web

West Side Drinking Water

The South Bay Wellfield began delivering water to customers west of the Reversing Falls in September 2017. Water distributed to homes on the City’s west side from the Saint John Water South Bay Wellfield is treated for safe consumption and meets the high level of quality legislated by Health Canada and the New Brunswick Departments of Health and Environment and Local Government.


Water Servicing Adjustments - Fall 2019

The City will begin work to transition some areas of the west side from the wellfield as their primary drinking water source and begin serving them with water from the new Loch Lomond Drinking Water Treatment Facility. This transition is scheduled to occur in the fall of 2019, and is not expected to cause any disruptions to either drinking water service.

The west side neighbourhoods that will be switched to drinking water from the new facility include: Lower West, Milford, Randolph, Fundy Heights, Duck Cove and Sand Cove. Find out more in Issue 3 of West Water News.

A Question and Answer document has also been prepared to provide further information.

The following video describes the reason for the water servicing adjustments. Click to view.
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timeline thumb Timeline: South Bay Wellfield
Click the image to view a timeline of actions taken by Saint John Water to ensure the City has a reliable supply of safe, clean drinking water.
GIS APP thumb

Civic Address Application 
Click the image to access a customized application that allows customers to identify their drinking water source by entering their civic address.

 Current Water Level Current Wellfield Water Level
Click the image to view an enlarged map.
map of affected areas thumb

Map of Affected Areas
Click the image to view an enlarged map.

water flow map thumb Map of Water Flow
Click the image to view an enlarged map.
south bay wellfield - web

South Bay Drinking Water Treatment Facility
Water supply comes from aquifers deep below the ground's surface at the site of the South Bay Wellfield. Three large wells collect the water before it is pumped to the South Bay Treatment Facility where it is treated and sent through the distribution system to customers.

Loch Lomond Drinking Water Facility-web Loch Lomond Drinking Water Treatment Facility
The state-of-the-art facility began distribution in August 2018. The facility has the capacity of producing 75 million-litres of safe, clean drinking water per day. The three storage reservoirs have a capacity of 33-million litres.