Transportation & Environment Services

Pay Parking Ticket

For your convenience, the Saint John Parking Commission has four easy ways you can pay your ticket. View all parking violation fees.


Please click the link below and you will be taken to our online Parking Payment system which is hosted by Paymentus. For answers to questions about paying parking tickets, please visit our Frequently Asked Questions page.

You will be transferred to the Paymentus site* where your payment data will be collected and processed. Paymentus maintains certification confirming that its site satisfies the Payment Card Industry Data Security Standard. The latter is the generally accepted security standard applicable internationally to payment card use.

*The legitimate website address where parking payments are entered is



City of Saint John Payment Centre P.O. Box 1971 Saint John, NB
E2L 4L1

Note: Cheque or money order payments are accepted and should be mailed in an envelope with parking ticket included. Envelope may be dropped off after office hours by dropping your envelope with payment in the payment slot at the Payment Centre in the pedway Level-City Hall.


(506) 632-PARK (7275)
Mon - Fri 8:30am - 4:30pm
Note: Pay your parking tickets over the telephone by VISA, MasterCard, or AMEX.


In Person:

Payment Centre Pedway Level-City Hall
Mon - Fri: 8:30 am - 4:30 pm
(Cash/Cheque/Money Order/Interac)


Dispute Process

If a parking ticket is in question, the person ticketed is able to dispute the ticket by completing the online complaint form. These forms are also available at the Saint John Parking Commission office or at the City of Saint John Payment Centre in the Shoppes of City Hall. For further convenience, a person is able to mail, fax or email a letter of complaint, referencing the ticket number and vehicle license plate along with an explanation of the nature of the ticket dispute.

The complaint must be received within 48 hours of the date of issue. The complaint form will be reviewed by the Supervisor whereby a decision will be made either to excuse the ticket or that the ticket is valid.

If the Supervisor deems that the ticket is valid and if the ticket holder still wishes to dispute the matter further, he/she may await the summons to attend Traffic Court. A trial date will be set and the ticket holder may present his/her argument for the Provincial Court Judge's ruling.

E-Mail Address:

Fax Number: (506) 649-7938 

Saint John Parking Commission
(506) 658-2970
11th Floor, City Hall

Service Request Form

Service Request Form
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eg: 15 Market Square OR corner of Union and Germain
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