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Handi-Bus Service

Handi-Bus Service, operated by Independence Plus Inc., a non-profit organization, provides transportation to persons with physical disabilities who are unable to use regular public transportation.  Please contact Independence Plus with any questions, or for bookings at 506-648-0609, or 506-634-7004 for the office. 

Hours of Operation
Monday, Wednesday, Friday 7 am – 7 pm
Tuesday, Thursday 7 am – 9 pm
Saturday 10:30 am – 7 pm

*Closed Sunday (as of March 1, 2017)

(with the exception of Sea Dogs games or private


**HandiBus service is available for all Sea Dogs games.

Within city limits  $5.00 each way 
Pass for 10 rides $45.00
Pass for 20 rides $80.00

Private bookings for outside city limits or day outings            (as of April 15, 2019)

$75 per hour

To reserve space on the Handi-Bus:

Call 506-648-0609

Monday – Friday: 7:30 am - 3:30 pm

To cancel space on the Handi-Bus:

Call 506-648-0609 Monday – Friday

To cancel on a Saturday and/or Sunday, please call the same number and leave a message.

Who can use the Handi-Bus service?

This service is available to residents of the City of Saint John who have various mobility issues and who cannot use the public transit system.

Will the driver wait for me if I’m running late?

Please be ready 5 minutes before your scheduled pick up. Drivers can only wait for 3 minutes.

Can the driver help me get on the bus?

Drivers can’t enter the residence of passengers or assist in carrying wheelchairs. Handi-Bus passengers requiring assistance should make arrangements with an attendant prior to their pickup to ensure they can get onto the bus safely.

What can I do to make sure my pickup goes as smoothly as possible?

In addition to having an attendant, if you require one, please make sure your driveway and sidewalk is clear of debris, snow or ice to avoid injury to yourself or the driver. Passengers should also have their bus pass or exact change ready before boarding.

What if I need to cancel a pickup?

Please inform the dispatcher of all cancellations at least 60 minutes before your scheduled pickup. Failure to cancel or being late will result in a full fee charge to the passenger. Failure to cancel will be considered a ‘no show’. After 3 ‘no shows’, passengers may be suspended from using the Handi-Bus service.

Regularly scheduled passengers who will not require service for a period of time must call one week in advance to reschedule.

Can I bring a pet on the bus?

Only seeing eyes dogs are permitted on the bus and they must be on a leash.

How much will it cost for an attendant to travel with me?

There is no charge for an attendant traveling with the passenger.

What if there is a disruption to Handi-Bus service?

Should the Handi-Bus experience a breakdown, priority will be given to wheelchair users attending work, school or medical appointments.

Can I smoke on the Handi-Bus?

There is no smoking on the Handi-Bus.


Saint John Transit
(506) 658-4700
55 Rue McDonald Street
Saint John, NB
E2J 0C7

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