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Effective immediately, the Boil Water Order has been rescinded (lifted)


Effective immediately, the Boil Water Order has been rescinded for users of the municipal water system in the below areas:

Cottage Road, Civic #’s 1 - 138

Bayside Drive, Civic #’s 1142 - 1385

Grandview Avenue, Civic #’s 438 – 1223

All of Champlain Heights Area

Old Black River Road, Civic #’s 777 - 916

Berryman Street

Helena Street

Miranda Way

Bernice Court

McAllister Industrial Park, all

2 Cromwell Drive

Champlain Heights Irving

999 & 1007 Loch Lomond Rd


The Following Sections of Forest Hills:

Mountain View Drive, Civic #’s 120 – 236
Vista Ridge Crescent

Candace Street
Lynn Avenue
Kelton Street

Beverly Drive
Kennington Street

What should you do?

  • If you have been using your water over the past few days, you need to do nothing else, since in using the water you have effectively flushed out old water and brought fresher water into your plumbing.
  • If you have been away and not using your water during this period, it is recommended that you take a few minutes to flush out the water in your plumbing. This can be done by simply turning on each of the water taps for a few minutes. This will remove the water that has been sitting in the pipes while you were away and will draw cleaner, fresher water into your plumbing.

Saint John Water wishes to thank ratepayers for their attentiveness and understanding over this past week. We also want to recognize the dedicated effort of our crews who worked around the clock, in sub-zero temperatures, to restore water service to our ratepayers. 

For more information, please contact 506-658-4455.

i_rc_customerserv_ques Media Inquiries

Corporate Communications
City of Saint John
11th floor, City Hall
(506) 649-6008