City of Saint John: Canada Post Potential Work Disruption


The City of Saint John is monitoring the Canada Post potential work disruption situation and has measures in place to ensure that residents are able to receive billing information and make payments in the event
of a work disruption. Customers are reminded that they are responsible for paying any balances owed to the City by the due date, regardless of any disruption to postal service.


Customers can receive up-to date- billing information by calling
506-652-1960 (choose option 4 or 6) or at

There are a number of options to pay a bill:


Visit your financial institution


Service New Brunswick
1-888-762-8600 (VISA, MasterCard & AMEX)
Monday - Friday: 8:00 am - 7:30 pm
Saturday 9:00 am - 1:00 pm
City of Saint John
506-652-1960 (Option 4 or 6)
Monday to Friday 8:30 am - 4:30 pm

In person

City of Saint John Payment Centre
Pedway Level-City Hall
Monday - Friday: 8:30 am - 4:30 pm
Service New Brunswick
15 King's Square North
Monday - Friday: 9:00 am-5:00 pm
Saturday: 9:00 am -12:00 noon

Saint John Water customers are reminded that they can have accounts set up for pre-authorized payments. Visit the City of Saint John Payment Centre or call 506-652-1960 (option 4 or 6)


Online (Parking Tickets Only)


Parking Tickets 506-652-1960
Monthly Parking 506-658-2897
Monday - Friday 8:30 am - 4:30 pm
(VISA, MasterCard, or AMEX)

In person

City of Saint John Payment Centre
Pedway Level-City Hall
Monday - Friday: 8:30 am - 4:30 pm
(Cash/Cheque/Money Order/Interac
Those wishing to dispute a parking ticket must do so within 48 hours of receiving the ticket.
Telephone: 506-658-2897 | Fax: 506-649-7938


Vendors are asked to send their invoices to Invoices may be faxed to 506-649-7901 but they must be initialed and marked certified original. Vendors/suppliers who wish to be notified when their cheque is ready can email the accounts payable mail box. Arrangements can be made prior to a cheque being released by emailing or by calling 506-658-2951.


Miscellaneous Receivable customers may pay directly to our Payment Centre Pedway Level-City Hall or by credit card by calling 506-652-1960.

We thank you for your cooperation. 


i_rc_customerserv_ques Media Inquiries

Corporate Communications
City of Saint John
11th floor, City Hall
(506) 649-6008