Home > News > News Releases > City of Saint John unveils phased COVID-19 Recovery Plan and timeline, and announces temporary suspension of some services

City of Saint John unveils phased COVID-19 Recovery Plan and timeline, and announces temporary suspension of some services

The Service Restoration Plan is carried out in accordance with direction and guidance provided by the Province of New Brunswick as it relates to COVID-19. If the City’s financial projections change and we are able to reinstate more services in 2020, the public will be notified.

The City of Saint John has developed a phased approach to resuming services that considers the safe delivery of public service and financial impacts of COVID-19.

On May 25, Saint John Common Council approved recommendations within the City’s Recovery Plan that proposes a gradual reinstatement of services as well as the suspension and cancellation of select programs and services.

With enhanced safety measures in place to comply with public health guidelines, the City reopened a select number of facilities and services to the public beginning Tuesday, May 19, including the Cashier’s Office, One Stop Development Shop services by appointment only, and online permitting and inspections services. Select playgrounds, sports courts and skateboard parks reopened, along with the horseshoe pits. Crews also began basic-level landscaping for parks and maintenance on sports fields (not to an operational level).

Further plans to restore services are underway. For a complete list of reinstated services, visit here.

Programs/Services that will be reinstated:


Beaches, dog parks and splash pads
Saint John Water meter testing and replacement, and water quality testing in customers' homes/properties
Minimum Property Standards program will be reinstated for priority cases only

Fall (Anticipated service reinstatements are subject to change. The public will be notified if they do.)

Walk-in customer service counter services (One-Stop Development Shop)
Community standards and vacant buildings programs
P.R.O. Kids services and placements
• Arenas

2020 Program/Service Suspensions:

A select number of programs and services that fall under the City’s recreation, landscaping and road maintenance service areas have been temporarily suspended in order to meet the priorities of cost-savings and safe delivery of services. If the City’s COVID-19 financial impact projections change and further services can be reinstate in 2020, the public will be notified in advance.

Passport to Parks summer event series
Cancellation of the summer series of free public park events. 
Green Machine
Suspended bookings for the trailer equipped with shared tools used for community clean ups. 
Playground Program
Cancellation of the six-week summer recreation program. 
Recreation Programming 
Suspension of programming services.
Organized Sports 
Suspension of all sport field use.
Annual Planting Program 
Suspension of the program, with the exception of some flowering baskets and basic garden maintenance.
Asphalt Overlay Program*
Suspension of the program in which asphalt overlay is applied to existing street surfaces.  *Surface maintenance and pothole repair service will continue throughout 2020. For a list of projects, including work that has been suspended, click here.
Solid Waste Management Pilot Program
Suspension of the start date of the pilot program; now expected to begin in 2021.  

The 2020 suspension of these programs and services will help the City offset the projected $5-million revenue loss expected this year from COVID-19. The complete staff report can be found here.

Are you a community volunteer or association wanting to offer a helping hand? If so, we want to hear from you!

Community volunteers and associations who wish to offer their support to safely maintain some sports fields and beautification (garden bed and flower basket maintenance) efforts this summer can reach out to the City to discuss potential arrangements. The City is making arrangements to hold meetings with those interested in volunteering to maintain sports fields so we can work together toward coordinated solutions. There are some instances where this type of community effort may be successful, while not incurring additional cost to the City, and adhering to parameters to protect the health and safety of our community and the protection of our assets.  

Volunteers for beautification efforts should contact  
Volunteers for sports field maintenance should contact

Saint Johners have always been known for their uplifting community spirit and generosity during times of crisis and challenge. We thank our residents for their interest, understanding and kindness as we all work together to deliver services and protect our community through the COVID-19 recovery. 
i_rc_customerserv_ques Media Inquiries

Corporate Communications
City of Saint John
4th floor, City Hall
(506) 649-6008