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First Annual Saint John Workforce Report Released


The City of Saint John released its first Annual Workforce Report this week, providing a comprehensive overview and analysis of the municipal workforce. 

“The report will inform decision makers and help them meet the needs of our workers so that they can continue to support and deliver services to the people of Saint John,” says City Manager John Collin. “The report has been presented to Council as part of our ongoing commitment to accountability, transparency and good management practices.” 

The City needs to ensure that it has an effective, engaged and efficient workforce. Annual workforce reports will help guide those efforts by examining topics ranging from health and safety to attrition, compensation, training and demographics. The report will be completed and shared annually, typically within the first quarter of the following year. 

“As a public-sector municipal employer in New Brunswick, we are pleased to publish such a robust human resource management tool,” adds Collin. “For years, workforce reports have been common management planning tools produced by private sector organizations and as we strive to be more effective, efficient and transparent, this report is a positive step forward for Saint John.” 

Employees are the City’s single largest investment in delivering municipal services. With over 57% of the City’s $160 million operating budget going to wages and benefits, the City needs good information to ensure proper workforce planning and support are in place. 

Among many conclusions, the report shows that the current workforce is highly committed and passionate about delivering services to residents; and results of a recent employee engagement survey indicate that the majority of respondents feel as though they are compensated fairly for their work. Among recommendations for improvements, the report identifies opportunities to strengthen training and recognition, manage attrition and turnover and address demographic pressures. The first report sets the benchmark to help measure future improvement efforts. 

This Report has not detailed the challenges with limiting language within the collective agreements.  This is intentional since we are currently in collective bargaining with several union groups where these matters are being discussed.

The City will use the information to inform our decisions regarding all aspects of our workforce, including: 

human resource administration, programs and practices; 
workforce data and planning; 
employee health; safety and wellness; 
labour relations; and 
salaries and benefits.

The report does not contain confidential information and is available to the public. It was prepared by the City’s Human Resource Department and is posted online.


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