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Saint John Transit would like to thank the community for their attention and efforts to follow public health directives while waiting at bus stops and traveling on the buses

24-Sep-2020

Saint John Transit would like to thank the community for their attention and efforts to follow public health directives while waiting at bus stops and traveling on the buses. It is important to follow physical distancing directives and mask use to the best of our ability to maintain a safe and healthy community during the pandemic. Mask use in the Province of New Brunswick is a shared responsibility and we are pleased to report that since implementing the mask requirement on our buses in July, compliance remains high for passengers. This has enabled Saint John Transit to maintain a consistent and reliable service to the community.
 
Masks have been available on all Transit buses for those who request one. They will continue to be offered until further notice. The City of Saint John has also provided disposable masks to the community through local organizations and public facilities.
 
While we and other cities are often asked why transit drivers are not strictly enforcing the use of masks, we want the community to know that we have an obligation to protect our employees from the potential hostility that could (and has in some cities) arise as a result of such enforcement. Continuous enforcement at stops could also cause significant delays to bus schedules and times, which is problematic for passengers who rely on the service. Signage is in place at the entrance door on all buses to remind passengers to wear a mask, or equivalent face covering, at all times while traveling with us. Our drivers will often thank those who are in compliance to encourage continued participation.
 
There are exceptions granted to those who are not able to wear a mask for medical reasons, as well as young children. We are not permitted, nor would we, ask for medical certificates to validate such legitimate reasons. For those who are unable to wear a mask, we ask that you make every effort to maintain as much physical distance as possible from other passengers to protect yourself and respect others.   
 
Again, we thank the community for their support, understanding and compliance. Be kind and stay safe!

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Corporate Communications
City of Saint John
4th floor, City Hall
(506) 649-6008
saintjohn.ca