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Thirsty? Turn on your tap!


The City’s New Loch Lomond Drinking Water Treatment Facility is now Delivering Safe, Clean Drinking Water to Customers

Saint John Water customers living east of the Reversing Falls are waking up to the beginning of Safe, Clean Drinking Water today, delivered from the new Loch Lomond Drinking Water Treatment Facility. 

After two years of continuous construction, and over 22 km of upgrades to date to the City’s water transmission and distribution mains, the delivery of water from the new treatment facility marks another major milestone in the City’s $216.8-million Safe, Clean Drinking Water Project. 

“Delivering quality drinking water that meets the New Brunswick and Canadian guidelines has been a priority of Saint John Common Council,” says Mayor Don Darling. “This is a historic project for our City, one of the largest of its type in Canada and the largest municipal project in the history of the Province. Today’s announcement is a significant achievement for our City and the result of a dedicated team of City staff lead by Saint John Water in partnership with Port City Water Partners, and substantial financial contributions from all levels of government.” 

The Safe, Clean Drinking Water Project on the City’s east side includes the design, build, finance, operation and maintenance of the new Loch Lomond Drinking Water Treatment Facility, along with the design, build and finance of 26 km of pipeline to renew the City’s existing transmission system, the renewal of three dams and new water intakes. 

The new treatment facility can produce up to 75 million litres of drinking water per day, and the three new storage reservoirs have a capacity of 33 million litres. 

Commissioner of Saint John Water, Brent McGovern, describes the quality of the drinking water coming from the new facility as significantly improved in comparison to the water quality from the former Latimer Lake Chlorination Facility. 

“The treatment of the water now involves several additional processes that produce a drinking water that is of excellent quality for customers,” says McGovern. “The new facility is being operated and maintained by a team of highly trained and certified staff from Port City Water Services, who will ensure only quality water that meets or exceeds the New Brunswick and Canadian Drinking Water Quality Guidelines is delivered to Saint John Water customers.” 

McGovern further notes that while the new Loch Lomond Drinking Water Treatment Facility has begun to provide excellent quality water, it will take a number of days for the new water to make its way through the water distribution system to all customers.

With the facility now fully functional, an enhanced performance monitoring period is now underway and is being monitored in close collaboration with the Provincial Departments of Health and Environment and Local Government. This will continue for several months to assure water quality stabilizes while remaining within drinking water guidelines.  The water is safe to consume during this time.

Some work will continue in order to complete construction and landscaping around the new Facility. Work will also continue on infrastructure upgrades to the distribution system. The project is expected to be substantially completed this coming winter and an official grand opening ceremony of the Loch Lomond Drinking Water Treatment Facility will be scheduled.

The City will continue to update customers with information and notifications related to the project. This includes traffic advisories and ongoing construction notices. 

Under a P3 arrangement, the Government of Canada and Province of New Brunswick have made a combined investment of $104.7-million towards the City of Saint John’s Safe, Clean Drinking Water Project. 

Additional information regarding the new drinking water facility can be found at www.saintjohn.ca/eastsidewater.

Click here to view the Q & A section.

For project details, visit www.saintjohn.ca/drinkingwater.

SCDWP August 31, 2018



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