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Updated Flood Information – Monday, May 7, 2018


Water is expected to peak this evening and could remain above flood level for several days

Saint John-EMO advises that the water level in the St. John River reached 5.73 meters today. It is expected to remain near this level for the next day or so. It is important to keep in mind that flood level in Saint John is 4.2 meters. We expect water levels to remain above flood stage for several more days.

Residents urged to stay away from railroad

A reminder to residents in the Westfield Road area: the railroad line in the area remains active and there are freight trains running in and out of the area daily at different times of the day. Never walk on or along railroad tracks. It poses a serious risk to public safety and that of rail operations. It is not only dangerous, but also illegal. The railroad is not designed for pedestrians or other forms of traffic. Only cross the tracks at designated crossing areas and always look both ways before crossing. NBSR is assisting with emergency evacuations. Any resident requiring evacuation from the isolated areas should call 911. 

Wellness checks continue in impacted areas

Crews with SJ-EMO and Cooke Aquaculture continue to make wellness checks by water on those in isolated areas and within the recommended evacuation areas – both North and West.

Saint John Water – Drinking water and Wastewater Services

The integrity of the Millidgeville Wastewater Treatment Facility has been maintained, along with service to customers. The clay berm installed last week is holding back the water.

The sewage system has been impacted; specifically ten lift stations were taken off line last week to reduce damage caused by flooding. Residents are warned there is a high level of risk associated with flood waters. These include turbidity, floating debris and sewage, high currents and unknown depths. New Brunswick EMO has warned residents in flooded areas that the floodwater in Southern New Brunswick could be contaminated and poses health risks.

There has been no disruption to the drinking water for those on the Saint John Water service.

Saint John Energy

Crews remain available to respond to requests for service disconnects. Customers can contact 658-5252.

Crews will continue to monitor properties in the impacted areas to see if further disconnections are necessary/recommended.

Sand Bag Locations

Sand bag locations remain open daily until 6 p.m. at the following locations:

West: Works Depot, 406 Bay Street

     KBM, Westfield Road (for local areas residents only)

North: Works Depot, 14 McIntosh Street

We thank everyone who has supported the effort to fill bags over the past week. At this time, we are not actively recruiting additional volunteers at these locations.

Road closures & road buildups

Fifteen roads are being monitored with many of them closed at this time. Updates are provided on our mobile app and City website. App: www.saintjohn.ca/riverwatchsj

City crews successfully built up a section of the Westfield Road and have done the same on Bay Street (west) today to maintain access for local area traffic. 


Safety remains our first priority. Members of the Saint John Police Force continue to patrol areas and are stationed at some of the road closure barricades.

Affected residents are being directed to contact Red Cross or go to the Carleton Community Centre Reception Centre between 8 am and 8 pm for registration. Outside of these hours, residents can call 800-863-6582.

In the event of an emergency, call 911.

Support Service

Horizon Health Network is offering telephone support to any resident who is experiencing emotional distress or who is in a mental health crisis or who may require an in-home assessment by a mental health professional. Please call the toll free Mobile Crisis Service # 1-888-811-3664 between 8am and midnight. 

If you just need a listening ear any time of the day or night, please call the Provincial CHIMO toll free help line at 1-800-667-5005. They provide a confidential anonymous service 24 hours a day.

i_rc_customerserv_quesMedia Inquiries

Corporate Communications
City of Saint John
11th floor, City Hall
(506) 649-6008