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Updated Flood Information—Sunday, May 6, 2018


Saint John EMO warns that water levels continue to rise. River Watch flood level projections indicate the water is expected to crest on Wednesday and begin to recede on Thursday.

The water was at 5.6 meters this morning and is expected to climb to approximately 5.8 meters in the next day or so.

SJ-EMO continues to use boats provided by Cooke Aquaculture to assess the situation along the River and plan for any required emergency response if it becomes necessary.

We will also be conducting well-being checks on isolated residents and those in “hazard” areas with severe flooding.

The Canadian Coast Guard has maintained a presence on the water as well and are in place to respond to emergencies.

Horizon Health Network is offering telephone support to any resident who is experiencing a mental health crisis.  Please call –1- 888-811-3664 between 8am and midnight.

Access along Westfield Road

We were able to avoid shutting down the northern end of the Westfield Road, by the Mellinger Crescent intersection, by building up the road. Gravel was added on top of the existing asphalt to raise a 150-metre section of the road. This has allowed continued single-lane traffic for residential and emergency traffic, up to a 15 tonne maximum. Flaggers and members of the Saint John Police Force are on site to confirm those traveling to the areas are residents.

With the access now in place, the daily train shuttle for evacuees has been discontinued. We thank NB Southern Railroad for their assistance over the past few days.

Any resident requiring emergency evacuation from the isolated areas in and around South Bay and Dominion Park should call 911.

Garbage Collection Services

Residents in flood affected areas North, as a result of the road closures and flooding, there will be no garbage or compost collection in your area on Monday, May 7, 2018. Once waters have receded, arrangements will be made for a special collection.

•             Beach Road (end of Sandy Point Road)

•             Kennebecasis Drive – Ferry Landing

•             Kennebecasis Drive – by Lift Station

•             Manner Sutton Road – end

•             Ragged Point Road

•             Spar Cove Road at Pokiok

How to Help

We have many organizations and individuals around the City who have generously offered support in a number of forms, whether it be to fill sandbags or to provide support for water evacuations. This is a testament to our community. We have seen a tremendous response from our community to support one another. We ask everyone to continue to do what they can for their neighbours, friends and family.  

We are keeping a record of offers that have come in, and will reach out as needs are identified.

At this time, we have a sufficient number of volunteers to meet our current needs. We are making note of all offers and will issue a call for volunteers as additional needs are identified. We anticipate a greater need for assistance during the recovery period.

For those looking to help, the Canadian Red Cross has provided a link on its website, which has also been shared by the City, to receive financial donations for all New Brunswickers impacted by the flood.   https://donate.redcross.ca/page/23918/donate/1?locale=en-CA&_=&utm_source=facebook&utm_medium=social&utm_campaign=NBfloods

We are not set up at this time to accept any donations beyond financial assistance.

You can help us by staying away from flooded/affected areas and allowing emergency organizations to check on and assist residents.

Saint John Water - Drinking Water and Wastewater Services

The clay berm installed by Saint John Water around the Millidgeville Wastewater Treatment Facility is holding back the water.

Every effort is being made by Saint John Water crews around the clock to ensure drinking water and sewer services are maintained to customers.

Ten wastewater lift stations have been shut off and equipment has been removed from the locations to reduce damage. This will allow the utility to reinstall the equipment as soon as the water recedes and maintain service to customers.

Drinking water testing is ongoing and reports are good.

If you are experiencing issues with your City water and waste water service, please call 658-4455.

Saint John Energy - Power

Saint John Energy crews are available to respond to requests for service shut offs.

Saint John Energy has reached out to all critical care customers, as well as those in the flood zone areas to ensure everyone is okay. We appreciate everyone’s co-operation and understanding about the need to disconnect electricity to ensure the safety of customers, their neighbours and the crews working in the area.

Those who require cut off should contact SJ Energy directly at 658-5252.

Sand Bag Locations

Sand bag locations remain open daily until 6 p.m. at the following locations:

West: Works Depot, 406 Bay Street

     KBM, Westfield Road (for local areas residents only);

North: Works Depot, 14 McIntosh Street

We have SJEMO safety officers working with all flood response teams and making regular visits to the sand bag locations to ensure that volunteers remain safe in their efforts to help.


The safety of our residents, members of the SJ EMO and all responding agencies is our number one priority.

The Saint John Police Force continues to patrol all impacted areas. Officers are also stationed at some of the road closure barricades.

Affected residents are asked to contact Red Cross or go to the Carleton Community Centre Reception Centre between 8 a.m. and 8 p.m. for registration. Outside of these hours, residents can call 1-800-863-6582.

A total of 14 roads are being monitored with many of them closed at this time. Updates are provided on our mobile app and on .saintjohn.ca

i_rc_customerserv_quesMedia Inquiries

Corporate Communications
City of Saint John
11th floor, City Hall
(506) 649-6008